• Payments on Board

  • The Costa Card

    In the cabin you will receive your personal Costa Card to be used immediately and throughout the cruise to pay for the extra services used on board.

    Any expenses will be automatically debited from your cabin account and you will not need to carry cash for daily expenses.

    Within the first 24 hours of boarding you will have to cover your Costa Card by registering your credit card or making a minimum initial deposit of 150 euros / USD per adult (depending on the currency on board) in cash or by check .It is also possible to use the Bancomat (limited to cards issued by the PagoBancomat circuit) to make deposits (see dedicated section). The initial amount must be supplemented during the cruise with additional payments when the extra expenses incurred on board will be greater than the balance available at the time.

    The Costa Card will be blocked during the third day on board if you have made expenses exceeding 200 euros / USD without having registered your credit card or paid the deposit in cash. It will be possible to consult your account directly on the Costa App

     

    Payments with Credit Card

    Registering your credit card is undoubtedly the most convenient, simple and fast solution to make the most of your holiday. You can do this within 24

    hours of boarding in the Ingenico automatic devices on the ship. Every day the expenses incurred will be charged to your credit card. American Express,

    Visa, Mastercard credit cards are accepted on board. Please note that the updated banking security regulations require the use of the PIN also for credit

    cards. Debit cards, prepaid cards, rechargeable cards, VISA Electron, Postepay, Postamat, and Cirrus Maestro are not accepted. We suggest you check

    with your bank before departure about the type and methods of use of the card in your possession.

     

    Cash payments

    In case of cash payment, having made an initial deposit, you can pay the account or get a refund (if on credit) at the automatic Cash Deposit Machine

    devices. Any credit will be processed in cash in compliance with current Italian regulations, or by bank transfer for any amounts exceeding these legal

    limits.

     

    Payment by Bancomat (PagoBancomat circuit only)

    For cruises with on-board currency in euro, it is possible to use the PagoBancomat to make the deposit (initial or supplementary) and the final

    payment. Both operations can be performed in the Ingenico automatic devices present on the ship. If you have a credit at the end of the cruise, it can be

    redeemed in the same way as indicated in the Cash payment section.

     

    Payment by bank checks

    Bank checks issued by Italian banks are accepted on board, with branches located in Italy both for deposits and for payment at the end of the cruise. The

    maximum amount is 3,500 euro per single check, subject to electronic authorisation from the Centax company. Currency on board and Currency

    Exchange Service The currency in effect on board is shown in the Service Fees table. The Exchange Office is available by telephone booking at 3333.

    Information on traded currencies is available from the Office itself. The Office does not make cash advances by credit card