Security checks (SECURITY)

For the safety of all Guests, the on-board Security staff carries out checks on people and their luggage during entry and exit from the ship in all ports of call. The checks are carried out by means of an X-ray machine and metal detector.

We inform you that, for safety reasons, each bag can weigh a maximum of 20 kg and we recommend that you bring one per person. The dimensions of the hand luggage must not exceed 55x35x25 cm, in order to allow X-ray inspection. Medicines, computers, cameras, valuable or delicate items must be carried in hand luggage.

Please work with our staff to make these checks faster and more efficient.

Cabin baggage is checked on the day of boarding. We remind you that the following items are not allowed on board: weapons and ammunition,explosives, fireworks and rockets, compressed or liquefied gases (flammable, non-flammable, refrigerants, irritants or poisonous) such as camping gases, flare guns and pistols for starters, infectious and poisonous substances, corrosive substances, radioactive substances, objects constituting improper weapons, drones, goods, and live animals. We ask you to avoid buying antique weapons, knives, daggers, swords or similar items while on shore excursions.

If any of these items are found in your possession, you will be asked by the on-board Security staff to leave them ashore.

We also point out that, in line with the health and safety standards adopted by Costa Cruises for its Guests, it is forbidden to bring any type of liquids and food on board, whether they are in hand luggage or in cabin luggage.

The only exceptions are personal care products (shampoo, shower gel, creams, etc.), medicines, specific products or foodstuffs for children,products or foodstuffs for special certified diets. The ban also includes drinks or food purchased during stops in ports of call. Typical regional products purchased during the stopovers will be taken into custody on board the ship and returned at the end of the cruise.

Safety on board

Once on board, we invite you to familiarise yourself with the ship's safety procedures, reading the information displayed on the back of your cabin door, taking a few minutes to watch the security video that is already in operation when you first enter the cabin, and reading on the programmeof the day the time of the emergency exercise to which you are invited.

Before departure you will in fact be required to participate in a training session whose main purpose is to familiarise you with the path that leads to your meeting point. It will be a very easy process, as our staff are located in the ship corridors and will help you to reach the meeting point.

You will also find on the back of your cabin door a plaque indicating the route. Wear clothing that takes into account the fact that the exercise will end outdoors and remember your life jacket for this exercise.

When you arrive at your meeting point, you will be shown and given the opportunity to familiarise yourself with the procedures to be followed in an emergency.

The safety of guests and crew has always been the top priority for Costa Cruises. All crew members are in possession of BST certification (Basic Safety Training, carried out at a recognised international centre) and are also subjected to an intense programme of familiarisation with the ship. Their training is also consolidated during the entire period of familiarisation at the time of boarding.

In addition, depending on the different tasks, the staff receives other types of particular training. For example, members of the fire team are regularly sent to ground training centres where fire simulations are performed and addressed by the team who use the techniques and practise what is taught by qualified instructors belonging to the professional fire brigade teams, both Italian and foreign, who support us in this type of training.